Last Updated: May 2026

36bet Terms & Conditions — For use of the platform Full Policy

Before creating an account at 36bet, please take a moment to read these terms. We've written everything in plain, straightforward language so there's no room for confusion.

11 Sections About 8–10 minutes to read Plain English, Free of Legal Jargon
This document is an agreement between 36bet and the user. By registering, you confirm your acceptance of these terms.
18+ Only

Key Points of the Terms

A summary of the full document — six key points at a glance.

Account & Identity

Only one account per person is allowed. You must register with accurate information, and the service is strictly not available to anyone under 18.

Deposits & Withdrawals

All transactions must be made from the user's own verified account. Third-party transactions are prohibited, and KYC must be completed before any withdrawal can be processed.

Bonuses & Promotions

Every bonus comes with wagering requirements. Bonus abuse, claiming offers across multiple accounts, or any fraudulent activity may result in account termination.

Betting & Gaming Rules

Bets placed at incorrect odds due to technical errors may be voided. 36bet reserves the right to suspend accounts showing match-fixing activity or unusual betting patterns.

Account Security

Users are responsible for keeping their login credentials secure. Never share your password, and report any suspicious activity immediately.

Responsible Gaming

36bet offers deposit limits, self-exclusion, and reality check features. Gaming is for entertainment — you should never bet with borrowed money or beyond your means.

Before You Read

This page contains the full terms and conditions for using 36bet's services. By registering or using the platform, you confirm that you have read and agreed to all of these terms. If you have any questions, please contact our Help Center.

1
General Terms & Conditions

These Terms & Conditions 36bet (https://36bet.life) and all services provided through its mobile application. This document constitutes a legally binding agreement between 36bet and the user of the platform.

36betUsing the -'s website or app means you have read and agreed to these terms. If you do not agree with any of them, please refrain from using the service.

These terms and conditions are drawn up in accordance with the applicable laws and regulations of Bangladesh. 36bet The right is reserved to partially or fully amend these terms at any time — any changes will be announced on the website.

Please Note

If the terms are updated, you'll be notified via your registered email or an app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2
Eligibility & Age Requirements

36betTo use 36bet's services, you must meet the following requirements:

  • You must be 18 years of age or older.
  • You must be a resident of Bangladesh.
  • Participation must be voluntary and in a sound state of mind.
  • Anyone under self-exclusion cannot open a new account.

36bet The right to verify age is reserved, and a National ID or Birth Registration Certificate may be requested if there is any doubt. Opening or using an account by a minor is strictly prohibited. If discovered, the account will be closed immediately and the balance may be forfeited.

If a parent or guardian suspects that their child 36bet is using it, contact us immediately at support@36bet.life.

3
Account Policy & Registration

Each individual may only have one 36bet can open an account. Creating multiple accounts using the same identity or the same device is not allowed.

Providing your correct name, date of birth, mobile number, and other required details at registration is mandatory. Providing false or inaccurate information may result in account termination.

  • Your login password must not be shared with any third party.
  • If you notice any suspicious login activity on your account, change your password immediately.
  • Using another person's account or selling your account is strictly prohibited.
  • To update your account details, please contact the support team.

36bet KYC verification may be required on any account — particularly before large withdrawals. Transactions may be put on hold until verification is completed.

4
Deposits, Withdrawals & Transactions

36betTransactions can be made via bKash, Nagad, Rocket, bank transfer, and USDT (crypto). All transactions must be made from an account registered in the user's own name.

  • The minimum deposit via bKash and Nagad is ৳200.
  • Minimum withdrawal is ৳300 (may vary by method).
  • Payments from third-party mobile banking accounts will not be accepted.
  • OTP verification is mandatory for all withdrawals.
  • For suspicious transactions, 36bet may place a hold on payment until verification is complete.

If you experience any transaction issue, contact support within 24 hours and include your transaction ID. Late reports may be harder to resolve. Payments that fail are generally returned to the source account within 24 hours.

Transaction Security

All payments are secured with 256-bit SSL. 36bet will never call you by phone to ask for your password or PIN.

5
Bonuses, Promotions & Rewards

36bet's various bonuses and promotional offers are subject to specific terms. Full details for each offer are listed on the relevant promotion page.

  • Bonuses cannot be withdrawn directly — wagering requirements must be met first.
  • Welcome bonus wagering requirements are typically 5x to 10x.
  • The same person may not claim bonuses from multiple accounts.
  • You cannot activate more than one bonus at a time, unless stated otherwise in the offer.
  • Any unused portion of a bonus will be automatically cancelled once it expires.
  • If fraud or a breach of terms is suspected, 36bet reserves the right to cancel bonuses and suspend the account.

Your deposited funds can always be withdrawn — conditions only apply to winnings generated from bonuses. For any disputes related to bonuses, 36bet's decision shall be considered final.

6
Betting & Gaming Rules

Bets placed on Sports Betting are generally final and cannot be changed or cancelled once submitted. In some cases, cancellation may be possible before a match begins — but this depends on the specific event's terms.

  • If incorrect odds are displayed due to a technical error, 36bet reserves the right to void the affected bets.
  • If a match is cancelled or postponed, the stake is refunded — in full or in part, depending on the event.
  • Odds in live betting change in real time — the odds at the moment of submission are the ones that apply.
  • Cash-out offers are not automatically available on all bets — they depend on the market and match conditions.
  • RTP (Return to Player) information for casino games can be found on each game's information page.

36bet The right to suspend or set limits on any betting market at any time is reserved. If unusual betting patterns or collusion are suspected, the relevant bets may be voided and the account placed under investigation.

7
Prohibited Activities

The following activities 36betare strictly prohibited at 36bet. If discovered, your account may be immediately suspended and your balance forfeited:

  • Creating multiple accounts to claim bonus benefits.
  • Using someone else's account, or allowing another person to use your own account.
  • Attempting to infiltrate or hack the platform's software.
  • Placing bets using bots, scripts, or any automated software.
  • Depositing funds from suspicious sources or attempting to launder money.
  • Match fixing or betting using insider information.
  • Harassing or defrauding other users on the platform.

36bet These matters are monitored through automated systems and manual review. Authorities may be notified in the event of a legal violation.

8
Data Privacy & Storage

Personal information provided at the time of registration 36bet Stored securely. This information is used primarily for identity verification, payment processing, and account management.

36bet Your personal information is never sold to third parties. However, it may be shared in the following circumstances:

  • As required by law or by order of a court.
  • With payment gateway providers (to process transactions).
  • With fraud investigation agencies.

For more information, visit our Privacy Policy page. To request changes or deletion of your personal data, please contact support.

9
Responsible Gaming Policy

36bet Entertainment always comes first. Gaming is meant to be enjoyed — not to cause financial stress. That's why the platform includes a range of protective measures:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Loss Limit: Set a cap on how much you're willing to lose within a given period.
  • Self-Exclusion: Self-exclusion options ranging from 30 days to permanent.
  • Reality Check: Session time reminders every 30 or 60 minutes.
  • Cooling-Off: The option to temporarily deactivate your account for a set period.

If you feel gaming is becoming a problem — you can't control how much you spend, you keep playing to chase losses, or you're hiding it from family — please seek help right away. Responsible Gambling The page contains detailed information and support resources.

10
Account Closure & Suspension

Users may close their account at any time by contacting support. It is advisable to withdraw any remaining balance before doing so.

36bet Accounts may be suspended or closed for the following reasons:

  • Violating the terms or engaging in prohibited activities.
  • Failure to complete KYC verification or providing false information.
  • Operating multiple accounts.
  • Extended inactivity — typically 12 months or more.
  • Legal requirements or directives from relevant authorities.

Accounts closed for violating our terms may have their balance forfeited. If an account is closed for general reasons, any remaining balance will be returned after the investigation is complete.

11
Changes to Terms & Contact

36bet The right is reserved to partially or fully update these Terms & Conditions at any time. We will make reasonable efforts to notify you via your registered email or an in-app notification before any changes take effect.

For major changes, a banner notice will be posted on the website homepage. Continued use of the service after any changes will be taken as your acceptance of the updated terms.

For any questions or concerns regarding these terms, please reach out through the following:

  • Email: support@36bet.life
  • Live Chat: 24/7 via the website or app
  • Help Center: Help Centre Page

Last updated: May 2026. This version supersedes all previous versions.

Important Reminder
Agreeing to the Terms Means Staying Secure
36bet's terms are designed to protect you. Keep one account, provide accurate information, and play within your limits — and you'll have a great experience.
1 Person = 1 Account 18+ Only Provide Accurate Information Set Limits

Terms Summary

18+ Age Limit One Account KYC Verification Bonus Terms Own payment OTP Security Limit Controls Fraud Prohibition Bots Prohibited Accurate Information 24/7 Support Responsible Gambling

A Few More Things About the Terms

Legal documents don't have to be hard to understand. 36bet It is from this belief that the entire terms and conditions have been written in plain language. We want every user to engage with the platform knowingly — and never unknowingly break a rule.

Bonus terms are the most common source of questions. Let's clear things up — 36betThe welcome bonus on the platform means an extra amount is added on top of your deposit — however, the bonus portion cannot be withdrawn directly. You must first wager a specified amount, which is what wagering requirements refer to. This is a standard industry practice, not something unique to 36bet's.

Why KYC Is Required — A Simple Explanation

Many people feel uneasy when they hear KYC, but it's actually straightforward. Opening a mobile banking account also requires your NID — it works the same way. 36betKYC on the platform means uploading a photo of your ID and a selfie. This confirms that the account belongs to a real person — not a bot or a fraudulent actor.

Small withdrawals are possible without KYC, but larger amounts may be temporarily held until verification is complete. Once your KYC is done, you won't need to do it again — it's a one-time process with permanent benefits.

Simple tips to keep your account secure

36betEvery security measure that can reasonably be provided is in place — but users also have responsibilities of their own. The most important one is never sharing your password. Many people share it with friends or family, but this is not safe and goes against our terms.

Keep biometric login enabled on your phone — it's faster and more secure. If you ever suspect that someone else has accessed your account, change your password immediately and log out of all active sessions. 36betThe "Log Out of All Devices" option is available in the account settings on the app.

Responsible Gaming — Why It's Part of the Terms

Many people may think this is just a formality on paper. But 36bet's responsible gaming features are actively used. Each month, thousands of users voluntarily set deposit limits — that's not a weakness, it's a smart choice.

If gaming is starting to affect your daily life — disrupting your sleep, taking time away from family, or putting you under financial pressure — use Self-Exclusion. It is the most effective way to protect yourself. 36bet This decision is respected and no questions will be asked.

Have a Question?

If you have any questions about these terms, feel free to reach out to our support team.

Frequently Asked Questions

Questions that naturally come to mind when reading through the terms.

First, fully close the app and reopen it. If it still won't load or shows an older version, then 36betDownload the latest APK file fresh from the download page. On Android, you do not need to uninstall the existing app — installing the new APK will update it automatically. iOS users should get the update via TestFlight. If prompted to allow installation from "unknown sources" during setup, go ahead and allow it — this is a standard Android security prompt, and the 36bet APK is safe. If you're still experiencing issues after updating, try clearing your phone's cache or reach out to support.

Common reasons an account gets locked include entering the wrong password multiple times or suspicious login attempts triggering an automatic security lock. In most cases, waiting 30 minutes will unlock it automatically. If it doesn't, 36bet's live chat or at support@36bet.life. You'll need to provide your registered mobile number and date of birth to verify your identity. If you believe someone else has attempted to access your account, notify support — they will review the suspicious activity and arrange a password reset if needed.
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