Every piece of information you share with 36bet is a trust we take seriously. This page explains — in plain language — exactly what data we collect, why we collect it, and how we keep it safe.
Six core principles that form the foundation of how 36bet manages your data.
36bet collects only the information that is strictly necessary for account management, identity verification, and payment processing. No unnecessary personal data is ever requested.
All data is protected with 256-bit SSL encryption and stored in encrypted format within our databases to prevent any unauthorised access.
36bet never sells your personal information to advertisers or third parties. This is an absolute, non-negotiable policy.
You have the right to view, correct, or delete your personal data at any time. Simply contact support and any changes can be made.
Only designated, authorised staff may access user data on a need-to-know basis. Every access is logged.
You will always be notified in advance of any changes to the Privacy Policy. No changes are ever applied without your knowledge.
This Privacy Policy applies to all services on the 36bet website and mobile app. By using 36bet, you are considered to have agreed to this policy. If you have any questions, please contact the Help Centre.
36bet (https://36bet.life) is an online gaming and betting platform for users in Bangladesh. This privacy policy explains how we collect, use, and protect your personal information.
We believe data privacy is a fundamental right. 36betThe information you provide on is used solely to deliver services to you — for no other purpose.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. It is reviewed regularly and updated whenever necessary.
36bet will never sell your data, share it unnecessarily, or use it for marketing purposes without your consent.
36bet Two types of data are collected — information you provide directly, and data generated automatically as you use the platform.
Information You Provide Directly:
Automatically Collected Information:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the Time of Registration | To verify identity and confirm age eligibility |
| Mobile Number | Registration & OTP | Account Security & Communication |
| NID Information | During the KYC Process | Identity Verification & Fraud Prevention |
| Payment Information | Deposits & Withdrawals | To Process Transactions |
| Device & IP | Every Session | Security Monitoring & Fraud Prevention |
Data Collected 36bet Used for the following purposes:
36bet Your data is never used for marketing purposes without your consent. If you no longer wish to receive promotional SMS or emails, you can opt out directly from your account settings.
36bet Multiple layers of technical and operational measures are in place to protect your data:
In the Event of a Data Breach 36bet Affected users will be notified within 72 hours, and all necessary protective measures will be taken.
36bet Cookies and similar technologies are used on the website and app. Cookies are small files stored on your device that help improve platform performance.
Cookies We Use:
The mobile app uses local storage instead of cookies. Cookies can be disabled through your browser settings, though some features may not function properly as a result.
36bet Data is not kept indefinitely. Retention periods vary depending on the type of information:
Once the retention period expires, your data is automatically deleted securely or irreversibly anonymised. Where legal obligations require it, data is retained for the duration of those obligations.
36betYou have specific rights regarding your personal information on . Contact our support team to exercise any of these rights.
You may request to see what personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data in certain circumstances.
You can ask us to stop using your data for certain purposes.
You may request a copy of the information we hold about you.
You can opt out of promotional communications at any time.
Within 30 days of receiving a rights request 36bet will respond. In complex cases, a resolution may take up to 90 days — you will be informed in advance if that is the case.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out through the following 36betContact us at:
After Filing a Complaint 36bet An initial response will be provided within 7 business days. Weekly updates will follow until the matter is fully resolved.
Last Updated: May 2026. This version supersedes all previous versions.
A question that often crosses people's minds when using online platforms — "Where is my data actually going?" 36bet— the answer here is straightforward: your data is used solely to provide you with our services, and nothing more.
When you make a payment via bKash, your mobile number is shared with bKash — this is essential to complete the transaction. However, that information is not used by bKash or 36bet Your data is never used for any other purpose. Data protection agreements are in place with all payment gateways — that's guaranteed.
Many people hesitate to upload a photo of their NID or passport — and that's completely understandable. 36betKYC documents are stored in a separate, additionally encrypted vault. Only designated staff can access this vault, and every access is logged.
KYC information is used solely for identity verification. It is not shared with other departments or used for promotional purposes. It is automatically deleted 5 years after account closure.
36bet When you install the app, certain permissions will be requested. Each one has a specific reason:
Camera — To capture photos during KYC verification. Storage — To cache content and speed up loading times. Notifications — To notify you when a payment is completed or a match kicks off. Network Access — to maintain a connection with the server.
36bet The app never accesses your contact list, SMS history, or data from other apps. Permissions that are not required are never requested.
36bet-'s services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors. If a user is found to have registered under the age of 18, their account will be closed and all associated data permanently deleted.
If parents suspect their child 36bet is being used without your permission, notify us immediately at support@36bet.life. We will take steps to close that account within 24 hours.
Answers to common questions about account security.